Crisis Support

Thread is not a crisis or emergency service.

If you or someone you know is experiencing a mental health crisis, feels unable to keep themselves safe, or needs urgent support, please use one of the services below rather than waiting for a response from Thread.

There are many different services available to you when in a crisis which is amazing, but also overwhelming. We recommend using one of these three services based on what you need right now.

I need urgent mental health support

NHS 111

Phone 111 and select the mental health option

Available 24 hours a day, 7 days a week for urgent mental health support. You can call for yourself or on behalf of someone else.

Contact 111 when you are experiencing a mental health crisis, feeling unsafe, distressed, or unable to cope.

I need someone to talk to

Samaritans

Phone 116 123

Samaritans provide emotional support day or night, 365 days a year. Calls are free.

Contact Samaritans when you need someone to listen to what you are going through and provide guidance.